- Jobs are assigned by phone and messenger
- Technicians arrive on site without the right part
- Completion reports reach the office days later
- It is unclear what each visit cost and who pays for it
- Dispatchers see crew workload and the status of every job
- Fewer repeat visits caused by missing parts
- Reports and job data arrive the same day the work is done
- The cost of every visit shows up in the books
Four steps
Processes and roles
We map job types, zones, technician skills and urgency rules, and decide what is scheduled automatically and what stays with the dispatcher.
Scheduling
We configure IFS FSM to assign jobs by skills, routes and parts availability.
Mobile app
Crews get jobs, instructions and site history on their phones and close the job on site with photos and a signature. The app works offline too.
Link to the ledger
Completed work flows straight into inventory, maintenance and finance, so customer invoices or asset costs are produced without re-keying.
Industries
Common questions
How long does an IFS Cloud rollout take?
The first phase usually takes 3 to 9 months, depending on the number of modules, sites and users and on how ready the data is. We give an exact plan after the diagnostic stage.
What does it cost?
The cost is the IFS Cloud subscription plus implementation work. The subscription depends on users and modules; the work depends on configuration, integrations and data migration. After the diagnostic stage we give an estimate and a five-year cost of ownership.
Can we keep 1C?
Yes. Often 1C stays for statutory accounting and tax reporting while IFS runs procurement, inventory, production, maintenance and management accounting. The two systems are integrated so nothing is entered twice.
Cloud or our own servers?
IFS Cloud can run in the cloud or on the company’s own servers. The choice depends on data-residency requirements, IT policy and budget. We compare the options at the design stage.
Do we have to roll out every module at once?
No. Most companies start with finance, procurement and inventory, or with asset management, and add other modules in later phases. It is one platform, so new modules work with the data already in it.
What happens after go-live?
In the first weeks after go-live we stay close to users and fix whatever gets in their way. After that comes support under a contract with clear response times, IFS updates and changes for new needs.